We at Medicine Creek Enterprise Corporation (MCEC), on behalf of Nisqually Markets, are privileged to announce that Nisqually Markets’ Frederickson has achieved the esteemed Top 1% award in fuel and inside store sales nationwide, as part of the distinguished SHELL-PMTDR (People Make the Difference) program.
We are humbled and honored by this distinguished recognition, as expressed by Charie Coulliette, MCEC Retail General Manager, who shared, “This notable achievement is a testament to the exceptional caliber of our employees and the outstanding leadership of our management team.”
“At Nisqually Markets, we firmly acknowledge that our unwavering commitment to delivering unparalleled customer service, upholding immaculate cleanliness standards, providing an extensive range of diverse products, and implementing a distinctive store design has played an instrumental role in securing this esteemed recognition from Shell,” Coulliette continued. “Nisqually Markets Frederickson, renowned for its captivating fuel canopy and seamless integration of cedar elements, has successfully positioned itself as a coveted destination for both our loyal patrons and new customers.
“Accepting this prestigious award in Budapest, where we represented the Nisqually Tribe, MCEC, and Nisqually Markets on an international stage alongside delegates from 65 other countries, was an experience never to be forgotten. This global gathering provided us with invaluable opportunities to immerse ourselves in diverse cultures, forge new connections, and gain profound insights into the strategies employed by successful businesses worldwide. Equipped with this newfound knowledge and fresh perspectives, we are now poised to infuse our stores with innovative ideas and remain at the forefront of the ever-expanding and fiercely competitive retail market.
“Looking ahead to 2023 and beyond, Nisqually Markets is resolutely committed to upholding our reputation as the preeminent retail entity in the Pacific Northwest,” Coulliette said. “We are eager to embrace forthcoming opportunities and are excited to witness the unfolding of new horizons, confident in our ability to continually exceed expectations and set new benchmarks for the industry and the Nisqually Tribe.”
Ed Rosen, MCEC Assistant Retail General Manager, emphasized the indispensable role of exceptional customer service in attaining this distinguished recognition. He stated, “Here at Nisqually Markets, we take great pride in our customer service. These types of awards directly correlate with the exemplary work of our staff. Our gas attendants, cashiers, deli clerks, freight handlers, and management team collectively strive to create memorable customer experiences. Assisting with fueling, delivering service with genuine warmth, offering fresh and diverse food options, and ensuring our shelves are meticulously stocked with readily available cold beverages have proven to be the winning formula.”